The Rubenstein Hotel

Stayed 5 nights whilst visiting New Orleans for the first time. The location is fantastic, right in the city centre, close to Public Transport and just at the edge of the French Quarter. Our room was massive although had no outside window which we thought a little strange. That said it meant despite it being one block from the end of Bourbon St it was beautifully quiet, so overall no problem there. Bed was super comfy and shower was massive. There were a few bits and pieces that let it down, minor niggles, but leave memories. There was a card in our room telling us that these 2 bottles of water were complimentary. They were also invisible. When we arrived we were told that there was no coffee in the room, but there was coffee available from morning till late in the lobby/bar area. Many times this was not the case. Upon arrival we were told there was a complimentary breakfast available to 11am. On our second morning we came down about 9.30 to find there was no milk, spoke with the lady patrolling who was totally unhelpful, said there was no more, and whose answer was to clear away the rest of the cereal/muffins etc. Certainly no complimentary breakfast up to 11am that morning. On the plus side the other staff were wonderful, engaging and helpful often running off to get us coffee when we wanted it. So overall sort out these little things and it would be a wonderful place to stay.

I really enjoyed my stay at the Rubenstein Hotel! The rooms were super spacious and the bed was very comfortable. The location of the hotel was perfect, as it was close to all the major sights to see in New Orleans! It also felt very secure as you needed your key card to enter the building and elevator, which made me feel safe as a solo traveler!

I travelled from Doha, Qatar, to New Orleans (Nola) to attend AMPP conference, 3-7 March 2024. The hotel is located in the downtown closer to many attractions and halal food. The hotel is newly built with wonderfully spacious and clean rooms. The staff is really very supportive, friendly and cooperative. I enjoy my stay there. One point that may improve the hotel appearance is to place a big sign board indicating the hotel entrance. I faced a problem in finding the main entrance of the hotel when I reached there at 7.30 pm. Anyway, I strongly recommend this hotel based on my amazing experience. Thank you.

The lobby is light, bright, and clean. We stayed in the Superior King Size room and it was easily one of the NICEST rooms we stayed in. The ceilings are very tall, the windows let in so much natural light and the bed was incredibly comfortable.

It was a pleasant enough stay, the room amenities were comfortable and the pillows were great! I did have an internal room, which despite its size did feel a little claustrophobic, I assumed not booking a city view room would maybe mean a brick wall out the window, but instead it was a hallway. Other guests could be heard and the noise did carry.